We are delighted to have in place a very active Patient Participation Group (PPG).
The role of the PPG is to ensure that patients are involved in decisions about the range and quality of services provided by the surgery through forming a representative group who can share their ideas and suggestions directly to the Principal Clinician and Management.
We feel it is vital to routinely ask for and act on the views of our patients through the proactive engagement of all patients. The a PPG is a more formal group involved with, and providing feedback across, a broad range of areas including:
Convenience of access: opening times, ability to book ahead, ability to be seen quickly, telephone answering.
Patients’ experience of the treatment and service they receive.
The physical environment.
- Other issues specific to the practice.
If you are interested in becoming a member of the Patient Participation Group when vacancies arrive, please ask at the reception for more details.
News On the Buckshaw PPG Petition
On Friday 11th July we launched our online petition and circulated the below details to raise awareness and support:
The Patient Participation Group at Buckshaw Village Surgery is deeply concerned to hear that the contract for Dr Muttu and his team is to be terminated in July 2015 and put out to tender.
We are petitioning NHS England to consult with and act in the best interests of the patients of Buckshaw Village Surgery.
As patients of the surgery, we do not believe this is in our best interests and we are distressed that this has been done without any patient consultation. The actions of NHS England are "NOT IN OUR NAME"
Patients Show Their Support
On Saturday 12th July 2014 we asked concerned patients and residents to attend a photo opportunity to show support to Dr Muttu and the Practice. Around 100 people attended.
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